Privacy Policy

Our inquiry forms ask for your name, email, phone number, city or ZIP code, water source, water concerns, and any message or selected package details you provide. If you choose to receive text messages, the request also includes your consent choice, phone number, disclosure version and wording, form location, and consent timestamp.

The inquiry forms currently operate in preview mode. Your answers remain in the open page and are not sent to us through the form. Preview submission does not create an SMS subscription. Do not include payment card details, Social Security numbers, or other sensitive information in inquiry fields.

When inquiry delivery is active, we use submitted information to respond to requests, discuss water treatment options and quotes, assess service availability, schedule appointments, and provide requested service. Consent records support messaging preferences and compliance. Providing a phone number alone does not authorize automated text messages or marketing.

Minnesota Water Pros LLC does not sell customer leads or share them with other companies for marketing. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except messaging providers or aggregators necessary to deliver the messages you requested, acting on our behalf. This exclusion applies to all other sharing described in this policy.

Only if you select the separate optional SMS checkbox on our website and submit the form, we may send Marketing texts about our own water-treatment offers, Customer Care texts about consultations, quotes, appointments and service, and Delivery Notification texts about equipment delivery. Providing your number, selecting a contact preference, or texting us first does not enroll you in this program. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for help when messaging is active. Consent is optional and is not a condition of purchase. Earlier service-only consent does not authorize marketing; a new explicit opt-in to the expanded disclosure is required.

Information may be processed by providers that host the site, deliver inquiries, or support requested communications, only as needed for those services. We may disclose information when required by law or to protect legal rights and prevent fraud. Mobile opt-in information is subject to the stricter restrictions above.

Hosting and security services may process technical request information such as IP address, browser type, requested pages, and timestamps. Fonts load from Google Fonts, which receives the connection information necessary to serve them. Links to EWG and other external websites take you to services with their own privacy policies. We do not control those services.

The current public pages do not include advertising pixels or a site-configured marketing analytics tracker. See our Cookie Policy for browser storage information.

When information is received, we retain it only as reasonably needed to respond, provide services, honor communication preferences, and meet legal obligations. Messaging consent and opt-out records may need to be kept to demonstrate consent and prevent further unwanted messages. No internet transmission or storage method can be guaranteed completely secure.

You can decline optional text consent and still request a consultation by email or phone call. You may ask about access, correction, or deletion of information we hold, subject to identity verification, applicable law, and necessary recordkeeping. If your browser supports Global Privacy Control, this site does not operate a sale or targeted-advertising program to opt out of.

This website is intended for adults seeking residential water treatment services, not children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information. Updates to this policy will be posted here with a revised effective date.